AI agents for customer service
and support.
BulaLab automates customer assistance and support with AI agents connected to WhatsApp, website chat, phone calls, and your internal systems.
* 50 free messages
Our clients
Channels your customers already use. Now automated.
Our AI agents integrate natively with your company communication channels, ensuring a seamless experience for your customers and efficient operations for your team.
Voice
- SIP (Standard telephony protocol)
- Twilio
- WhatsApp Business Calling API
- Legacy systems (PBX / PABX)
Text
- WhatsApp (Business API & Baileys)
- Website Chat Widget
Systems
- MCP integrations for custom ERPs and CRMs
One agent. All channels. One single configuration.
How it Works
BulaLab connects to your existing communication channels and takes over repetitive interactions, leaving your human team focused on what really matters.
Train with your data
Feed the agent with websites, PDF documents, internal manuals or knowledge bases. It learns your product, processes and tone of voice.
Integrate your systems
Connect to WHMCS, WooCommerce, Google Calendar, or any custom system via MCP protocol. The agent queries real-time data, schedules meetings, checks orders and processes payments.
Activate your channels
Deploy in minutes on WhatsApp, website, phone or PBX. The agent responds in text or voice, 24 hours a day.
Automate complex tasks
Create workflows in natural language. Example: "Every 6 hours, send an automatic follow-up on WhatsApp to customers who did not complete their purchase, based on the last conversation."
Native Integrations
Your agent doesn't just answer — it acts.
WHMCS
Customer management, billing and technical support
WooCommerce
Order queries, stock and delivery status
Google Calendar
Automatic scheduling of meetings and calls
Custom Systems
Connection via MCP protocol to any internal API or database
PDFs & Websites
Automatic indexing for contextual answers
Real Use Cases
Automated Call Centers
Answer 100% of calls without waiting queues. The agent resolves first-tier issues and escalates to humans only when necessary.
Cold Outreach & Qualification
Your agent makes the first contact, qualifies leads and schedules demos — while your sales team closes deals.
Customer Support
Instant 24/7 responses on WhatsApp, phone or website. Resolution of common problems without human intervention.
Scheduling
Automatic booking of appointments, meetings or technical assistance, syncing directly with your team's calendar.
Internal Automations
Automatic follow-ups, reminder notifications, status updates and operational processes in natural language.
Why choose BulaLab?
Personalized Training
Each agent is trained exclusively with your company data. It is not a generic chatbot — it is a specialist in your business.
Real Multichannel
Voice, text, WhatsApp, phone and website. One single intelligence, multiple contact points.
Deep Integration
It does not only answer questions — it executes actions in your systems via MCP, APIs and webhooks.
Scalable
From the free plan for testing to enterprise solutions with thousands of interactions and on-premise deployment.
Frequently Asked Questions
How long does implementation take?
Most agents are operational in under 30 minutes. Integration with legacy systems may vary depending on complexity.
Which languages are supported?
The agent supports multiple languages, including Portuguese, English and more, with understanding of local context.
Can I keep my existing phone numbers?
Yes. Via SIP or Twilio, your customers call the same numbers. The transition is transparent.
What if the agent doesn't know the answer?
The agent recognizes its limits and hands over the conversation to a human operator, with all the interaction context.
Is my data secure?
Yes. We use end-to-end encryption, and in enterprise solutions we offer deployment on your own infrastructure (on-premise/VPC).
Ready to automate your support?
Join companies that have already reduced operational costs and increased customer satisfaction with AI agents available 24 hours a day.
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