Channels
One agent, every channel.
BulaLab's AI agent works across Webchat, WhatsApp, and voice calls simultaneously. Your customers reach you however they prefer — and get the same intelligent agent every time.
Contact UsWeb Widget
Embed a customizable chat widget on your website in minutes. Full color customization, WebRTC voice calls, and domain whitelisting for secure deployment.
WhatsApp Business
Official WhatsApp Business Cloud API integration. Send and receive messages, images, documents, and interactive buttons. Your agent handles WhatsApp conversations with the same intelligence as voice calls.
SIP Trunk
Enterprise-grade voice connectivity via SIP. Connect any SIP-compatible provider, configure outbound calling, and set fallback forwarding to human agents when needed.
Twilio Integration
Connect your Twilio account for SMS and voice. Use phone numbers from any country while leveraging BulaLab's AI agent platform for intelligent call handling.
Omnichannel Consistency
The same AI agent, knowledge base, and training powers every channel. A customer who calls today gets the same quality on WhatsApp tomorrow.
Simple Setup
Each channel has a guided configuration form in the dashboard. Copy-paste webhook URLs, enter API credentials, and your channel is live in minutes.
How Channels work
Follow these simple steps to start using the platform.
Pick Your Channel
Choose from Web Widget, WhatsApp, SIP Trunk, or Twilio. Each channel has a dedicated configuration panel in your dashboard.
Enter Credentials
Provide the required API keys, webhook URLs, and connection details. Our guided forms make setup straightforward.
Agent Activates
Your AI agent is automatically available on the channel. No additional training needed — it already knows your business from the knowledge base.
Customers Connect
Customers reach your agent through their preferred channel. Every channel shares the same intelligence, data, and context.
Connect your first channel
Deploy your AI agent on Web Widget, WhatsApp, or voice calls. Start with one channel and add more as you grow.
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