Knowledge Base

Train your AI agent with your data.

Upload documents, scrape websites, and set behavioral instructions — all feeding into a single knowledge base that powers your agent across every channel.

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01

PDF Upload

Upload PDF documents and your agent will extract, index, and understand the content. Supports training status tracking and re-training on demand.

02

Website Scraping

Crawl URLs or sitemaps to import web content directly. Your agent learns from your website — product pages, FAQs, support articles, and more.

03

System Instructions

Define your agent's personality, tone, and behavior. Set greeting messages and core instructions that shape every interaction across all channels.

04

Voice Configuration

Choose from multiple AI voices with different genders and styles. Preview samples before selecting the perfect voice for your brand.

05

Interaction Settings

Configure who speaks first, whether the AI can end calls, max call duration, and speech speed. Fine-tune the conversation flow.

06

Unified Training

All data sources combine into one knowledge base. Every channel — voice, WhatsApp, Webchat — uses the same trained model with the same intelligence.

How Knowledge Base works

Follow these simple steps to start using the platform.

STEP 01

Add Content

Upload PDFs, enter URLs, or extract from sitemaps. Add up to 20 URLs at once for batch processing.

STEP 02

Configure Behavior

Write system instructions and set greetings. Use the AI composer to generate or refine instructions naturally.

STEP 03

Choose Voice

Select a default voice for calls. Preview samples and pick the right tone — from professional to friendly.

STEP 04

Set Interaction Rules

Define call flow: who speaks first, max duration, speech speed, and whether the AI can end calls.

Start training your agent

Upload your first document or connect your website. See how BulaLab learns from your data.

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